Privacy Policy

Last updated: 13/04/2026

1. Who I am

I am Hannah Nino Jimenez/Gentle growth doula, a birth and postnatal doula providing in-person and online support services. I am the data controller responsible for your personal data.

If you have any questions about this policy or your data, you can contact me at:
Email: hello@gentlegrowthdoula.com

2. What data I collect

When you use my website or contact me, I may collect the following personal data:

  • Name

  • Email address

  • Postcode

  • Due date

  • Details about the type of support you are seeking (e.g. birth or postnatal support)

  • Any additional information you provide in your enquiry message

  • Technical data such as IP address and website usage data

3. How I collect your data

I collect data when you:

  • Submit an enquiry through my contact form

  • Submit feedback or a review

  • Interact with my website

My website is hosted on Squarespace.

4. How I use your data

I use your personal data to:

  • Respond to your enquiries

  • Assess whether my services are suitable for your needs

  • Provide doula support services (if you become a client)

  • Improve my website and services

5. Legal basis for processing

I process your personal data under the following legal bases:

  • Consent – when you submit a contact form or review

  • Legitimate interest – to respond to enquiries and manage my services

  • Contract – where you engage me for doula services

6. Sensitive information

Some information you provide (such as due date or details about your pregnancy or postnatal needs) may be considered more sensitive.

I only collect and use this information where necessary to:

  • Respond to your enquiry

  • Provide appropriate support

This information is handled with additional care and confidentiality.

7. Reviews and testimonials

If you submit a review or testimonial:

  • I will only publish it with your consent

  • I may display your first name or Initials and general feedback on my website

  • You can request removal at any time by contacting me

8. Cookies and analytics

My website, built on Squarespace, uses cookies to ensure the site functions properly and to understand how visitors use the site.

I also use services provided by Google, including Google Search Console, to monitor website performance.

You can manage your cookie preferences through the cookie banner on my website.

9. How your data is stored

Your data may be stored:

  • On secure servers provided by Squarespace

  • In my email inbox via Gmail

I take reasonable steps to ensure your data is kept secure.

10. How long I keep your data

I only keep personal data for as long as necessary:

  • Enquiries: up to 12 months

  • Client records: for the duration of our work together and a reasonable period afterwards

  • Reviews: until you request removal

11. Sharing your data

I do not sell or share your data for marketing purposes.

Your data may be processed by trusted service providers, including:

  • Squarespace (website hosting)

  • Google (email and analytics services)

These providers only process data on my behalf.

12. Your rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

To exercise any of these rights, please contact me at [your email address].

13. Changes to this policy

I may update this policy from time to time. Any changes will be posted on this page.